Why was my check returned? All check reason codes and reasons for return explained, like NSF, RTM, Stop Payment. (2024)

Complete List of Returned Check Reason Codes:

---------------------------------------------
Why was my check returned?
Why was the deposit returned?
What does NSF mean?
What do returned check messages mean?

Most Common Reasons For Return
-Not Sufficient Funds
-Uncollected Funds Hold
-Stop Payment
-Closed Account
-Unable to Locate Account
-Frozen Account
-Refer to Maker
-Not Authorized

-Stale Dated Check

Overview:
The U.S. Department of the Treasury publishes Check 21 Return Codes. Find out the reason codes, reasons for return, and reasons for rejection, and what the stamps and codes actually mean.

Description:

Not Sufficient Funds-Not Sufficient Funds,NSF,Insufficient Funds, ISF are the same message. NSF and ISF mean that at the time the check was presented to the account holder's bank, there were not enough funds in the account to pay the check or draft.

Why was my check returned? All check reason codes and reasons for return explained, like NSF, RTM, Stop Payment. (1)When a check is returned forNSFor ISF, the item can be re-deposited unless the front of the item is stamped DO NOT REDEPOSIT. Usually if an item is stamped DO NOT REDEPOSIT, the account number is also crossed out or punched out with a hole punch.

Uncollected Funds Hold-Uncollected Funds- UCF - UFH - UF, items are returned because funds available in the account are not yet available. This can happen when a deposit into the account holder's bank has not yet cleared.

For example, the account holder deposits a paycheck for $1,000 into his bank on Monday, and the check is set to be clear on Wednesday, making $1,000 pending, but not available. The account holder then writes a check on Monday night to a merchant that deposits the item on Tuesday. The merchant's bank presents the check on Tuesday and the bank returns the item, Uncollected Funds, because the money is there on paper, but not available.

Why was my check returned? All check reason codes and reasons for return explained, like NSF, RTM, Stop Payment. (2)If a check has been stamped Uncollected Funds Hold, Uncollected Funds, or a similar message, the item is eligible for redeposit. Just deposit the item again, and the hold may have been lifted.

Stop Payment- Stop Pay - Check Stop -Stop PaymentCheck - Stop Payment Item -

If your check or draft is returned with a Stop Payment this means the account holder, the person who originally wrote the check or authorized the draft has revoked their authorization. You cannot redeposit an item marked with a Stop Payment.
Why was my check returned? All check reason codes and reasons for return explained, like NSF, RTM, Stop Payment. (3)
Stop Payment is a feature available to any account holder who contacts their bank BEFORE the check or draft they authorized is presented for payment. The account holder tells the bank the check number, the amount of the check and payee and the bank in turn looks for this check, or range of checks and returns the item(s) unpaid marked Stop Payment.

Closed Account-Account Closed-
Why was my check returned? All check reason codes and reasons for return explained, like NSF, RTM, Stop Payment. (4)

When the banks stamps Account Closed or puts the Closed Account stamp on a check or draft that was deposited, this means the account holder's bank account that was associated with that check is closed. No closed account or account closed items can be re-deposited.

You must get a new check from the account holder when the item was returned Account Closed.

Unable to Locate Account- UTL -Unable to Locate- When a check or draft is returned with the Unable to Locate or UTL stamp, this means the bank cannot find any account with that account number in its records. This is most likely a check by phone or check draft where the wrong information was entered or provided.

Why was my check returned? All check reason codes and reasons for return explained, like NSF, RTM, Stop Payment. (5)Unable to locate checks, drafts or RCC items, may have details as to what exactly was wrong, such as a circled account number, or invalid routing number message. Some UTL or unable to locate account checks have handwritten notes on the stamp to help the merchant locate the proper details.

Users of CheckWriter software can use RoutingTool to look up bank routing numbers and bank phone numbers. Other reasons could be the addition or absence of leading zeros in an account number, such as a customer with the account number 123456, but on the check the account number shows 000123456. Unable to locate checks cannot be re-deposited. A new item must be created or a new check would be required from the account holder.Why was my check returned? All check reason codes and reasons for return explained, like NSF, RTM, Stop Payment. (6)

Frozen Account- Blocked Account- Checks and drafts are returned with Frozen Account or Blocked Account messages when the bank is required to lock or Freeze an account.

This can be due to a divorce judgment, IRS tax lien, wage garnishment, court order or other legal reason that the bank can be required to freeze an account.

Checks stamped Frozen Account cannot be re-deposited - a new item is required from the account holder.


Refer to Maker- RTM- Checks returned with the RTM stamp require the depositor to contact the maker of the check. Refer to maker means, you should contact the person that wrote the check to find out why the item was returned.


If the maker does not know why the item was returned, the maker should contact their own bank for the reason. The merchant cannot obtain the reason for return from the maker's bank, only the maker can get this information. Items stamped RTM or stamped Refer to Maker cannot be re-deposited. A new item is required.

Not Authorized- Payment Unauthorized, Not Authorized, and UA and "Counterfeit" stamps are typically a result of the account holder disputing the item during the paymentpresentment process, or if a particular block is noted on theaccount such as "nodrafts" or "no debits" and such an item is presented.

Items marked Not Authorized or Unauthorized cannot be re-deposited.

Stale Dated-Expired Check- Stale Check - Checks returned with a Stale Dated stamp are past the expiration date as set by the check issuer. Some checks are valid only if cashed or deposited within 7 days, 30 days, 90 days or 180 days. Checks with this time Why was my check returned? All check reason codes and reasons for return explained, like NSF, RTM, Stop Payment. (8)limit will be returned for Stale Dated or Expired Check and cannot be re-deposited.

Post Dated-Post Dated Check- If a check is returned for Post Dated this means the date on the check was for a future date. Future dated checks can be returned for Post Dated or Post Dated Check. Checks that are returned and stamped Post Dated can be redeposited on or after, but not before the date in the date blank at the top right of the check. Also check by the endorsem*nt for wording such as "check not valid until."

Endorsem*nt Missing- Endorsem*nt - If a check or check draft is returned due to endorsem*nt missing, this is because the depositor, not the account holder that issued the check, did not endorse the item. An endorsem*nt is a signature or stamp that goes on the back of the check. At minimum, banks require a single signature in the endorsem*nt blank on the reverse of the check. Other endorsem*nts include, "For Deposit Only", and "Without Recourse", and "Pay to the order of" if making a third part endorsem*nt. You can redeposit a check with Endorsem*nt Missing stamped on it by adding an endorsem*nt and re-depositing the item.

Why was my check returned? All check reason codes and reasons for return explained, like NSF, RTM, Stop Payment. (9)

Endorsem*nt Irregular- Irregular Endorsem*nt - Checks can be returned for irregular endorsem*nt when there is a problem with the endorsem*nt such as a signature mis-match, account number problem or if the endorsem*nt cannot be read. Checks can also be returned for irregular endorsem*nt if the endorsem*nt goes below the like that says,
"Do not endorse or write below this line."
Why was my check returned? All check reason codes and reasons for return explained, like NSF, RTM, Stop Payment. (10)

Signature(s)Missing- Missing signature or signature missing returns are common where the signature on a check is not present. Some checks can be returned for signature missing when two signatures are required to write a check on a particular account and only one signature appears on the check. A check with signature missing cannot be re-deposited until the signature is gathered.

Signature(s)Irregular- Irregular signature or signature irregular returns are caused by asignature that does not match the account holder, or if the signature appears damaged,altered or otherwise obscured. Signature Irregular checks cannot Why was my check returned? All check reason codes and reasons for return explained, like NSF, RTM, Stop Payment. (11)be re-deposited. A new item must be obtained from the maker of the check.

Non Cash Item- NCI - A check returned stamped Non Cash Item, Not Cash Item, NCI or Not for Cash is usually an invalid check, like a rebate coupon, promotional check, or gift certificate that is deposited in error as a real check. Items stamped NCI, Not Cash Item or Non Cash Item cannot be re-deposited.

Why was my check returned? All check reason codes and reasons for return explained, like NSF, RTM, Stop Payment. (12)Altered Item / Fictitious Item-

A check returned stamped Altered, or stamped Fictitious item does not match the account holder's records or the bank's records as far as the amount, date or terms of the check and is being returned in dispute of its validity.

This can be something as simple as someone writing a check for $125.99 and then changing the 5 in 125 to a 6 to make the check $126.50. Any alteration can void the check at the discursion of the bank. A cross out, alteration or change should be initialed by the account holder, but does not always stop returns, especially with high dollar items. This stamp,

Altered Item, or Fictitious item can also come with forged money orders, forged cashier's checks, and forged traveler's checks.

Item Exceeded Dollar Limit- Checks are returned with this stamp, Item Exceeded Dollar Limit when an account holder has a cap on the maximum daily amount the account can pass in a day, or if there is a maximum check value for the account. Checks returned with this stamp cannot be re-deposited.

What next:

If you have a check or draft returned, pay close attention to the reason code so you know if you can redeposit the item.

Protection:

Use services that will check the validity of your checks and drafts before you deposit the items. If you don't know how to contact the bank once the check is returned, call 1-900-868-2995 for the bank phone number and contact information.

Most Common Reasons For Return
-Not Sufficient Funds
-Uncollected Funds Hold
-Stop Payment
-Closed Account
-Unable to Locate Account
-Frozen Account
-Refer to Maker
-Not Authorized

Why was my check returned? All check reason codes and reasons for return explained, like NSF, RTM, Stop Payment. (2024)

FAQs

What does RTM mean on a returned check? ›

Refer to Maker – RTM – Checks returned with the RTM stamp require the depositor to contact the maker of the check. Refer to maker means, you should contact the person that wrote the check to find out why the item was returned.

What does RM mean on a check? ›

In addition to the three reasons mentioned above, "refer to maker" can be used if: The account holder of the check placed a stop payment. The person who wrote the check forgot to/didn't sign it or an unauthorized person signed the check. A special condition for a check, such as two signatures, was not fulfilled.

What does RTM mean in banking? ›

Retail Teller Machine, or RTM.

Why do my checks keep getting returned? ›

The check payment may have been rejected for a variety of reasons including: incorrect bank routing and account information on check payment, insufficient funds to cover check payment amount, or using accounts that are not authorized for check payments.

How do I fix a returned check? ›

After you find out that the check bounced, contact the bank. Even though the check bounced at one time, there might be sufficient funds now. Ask if the bank can try depositing the check again. If there still aren't sufficient funds in the customer's account, ask the bank if they can do an enforced collection.

Which one of the following choices is a common reason why checks are returned? ›

As noted above, payments may be returned for any number of reasons including insufficient funds in a consumer's account or because of closed accounts. Banks may also freeze accounts for legitimate reasons including suspicious activity or government garnishments, which can also result in payments being returned.

What does CAD mean on a check? ›

Understanding Cash Against Documents (CAD)

Cash against documents (CAD) is used to ensure an importer pays for goods before they are in receipt of those goods.

What does it mean when a check is returned and says refer to maker? ›

Refer to maker: This means the financial institution that issued the check has declined to pay for it. You'll need to contact that financial institution for a more detailed explanation.

How long does a bank have to return a check? ›

(1) Except as provided in paragraph (d) of this section, if a paying bank determines not to pay a check, it shall return the check in an expeditious manner such that the check would normally be received by the depositary bank not later than 2 p.m. (local time of the depositary bank) on the second business day following ...

Can you rerun a bounced check? ›

Generally, a bank may attempt to deposit the check two or three times when there are insufficient funds in your account. However, there are no laws that determine how many times a check may be resubmitted, and there is no guarantee that the check will be resubmitted at all.

How long does a bank have to return an altered or fictitious check? ›

How long does a bank have to return an altered check? If you notice an altered check, ideally you should report it to the bank within 30 days. That being said, consumers have up to one year to report the loss to their bank in order to get the amount of the check returned to them.

What happens when you deposit an altered check? ›

Many people who deposit fake checks are unknowing victims. But depositing a fake check, even if you didn't realize it, can have serious consequences: You may have to pay back the full amount of the check. In most cases, once a check is found to be fraudulent, the amount will be charged to your bank account.

Why would a check clear and then be returned? ›

If identity theft has occurred or if a check is fraudulent, then a cleared check can be disputed. If the bank finds the evidence to be believable, the funds may be returned to the account.

Why would a company stop a check? ›

There are many reasons why a stop payment might be requested, including cancellations of goods or services, or human error in writing the wrong amount on a check. Issuing a stop payment order often costs the bank account holder a fee for the service.

Can the bank tell you who cashed your check? ›

You probably will be able to tell how your check was processed, after the fact, by looking at your bank statement. Your bank is required to list every EFT transaction in your monthly bank statement, including the dollar amount, the date the transaction cleared, and the name of the recipient.

What is the abbreviation for returned check? ›

A checking account is said to have “non-sufficient funds” (NSF), or "insufficient funds” when it lacks the money needed to cover transactions. The acronym NSF also references the fee a customer is charged for presenting a check or payment that cannot be covered by the balance in the account.

What happens when a deposited check is returned? ›

If the check you deposit is returned because there are insufficient funds in the account on which it is drawn or for any other reason, you will be responsible for the amount of the check. Customers are not charged a fee when a check which has been deposited is returned unpaid.

What does check deposit reversal mean? ›

When a check is returned by the bank for any reason, Banking and Merchant Services (BMS) will process a deposit reversal for the amount of the check and forward the returned check to the appropriate department.

What is it called when a check is returned? ›

A bounced check is slang for a check that cannot be processed because the account holder has non-sufficient funds (NSF) available for use. Banks return, or “bounce,” these checks, also known as rubber checks, rather than honor them, and banks charge the check writers NSF fees.

Top Articles
Latest Posts
Article information

Author: Annamae Dooley

Last Updated:

Views: 6206

Rating: 4.4 / 5 (65 voted)

Reviews: 80% of readers found this page helpful

Author information

Name: Annamae Dooley

Birthday: 2001-07-26

Address: 9687 Tambra Meadow, Bradleyhaven, TN 53219

Phone: +9316045904039

Job: Future Coordinator

Hobby: Archery, Couponing, Poi, Kite flying, Knitting, Rappelling, Baseball

Introduction: My name is Annamae Dooley, I am a witty, quaint, lovely, clever, rich, sparkling, powerful person who loves writing and wants to share my knowledge and understanding with you.